Privacy Policy — jita77

jita77 collects the following categories of personal data from users of the Platform:

jita77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, except where a player voluntarily discloses such information in a support communication. Where such data is inadvertently received, it will be deleted promptly.

jita77 collects personal data through the following channels:

• Direct submission: Information you provide when completing the registration form, submitting KYC documents, making deposits or withdrawals, or contacting support.
• Automated technical collection: IP address, device identifiers, session data, and browsing behaviour within the Platform are collected automatically via server logs, cookies, and similar tracking technologies when you access or use the Platform.
• Third-party payment providers: When you complete a transaction via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or BRAC Bank, the payment provider confirms transaction reference numbers and account identifiers to jita77 for reconciliation purposes.
• Game providers: Third-party game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may return aggregated session and outcome data to jita77 for game integrity, audit, and responsible gaming monitoring purposes.
• Identity verification services: Where jita77 uses a third-party KYC verification provider to cross-check identity documents, that provider may return a verification result (pass / fail / further review required) along with limited identity confirmation data.

jita77 uses personal data for the following purposes only:

• Account creation and management: To register your account, verify your identity, manage your account settings, and maintain your account history.
• Payment processing: To process deposits, settle winnings, and execute withdrawal requests to your verified bKash, Nagad, or bank account.
• KYC and fraud prevention: To verify your age and identity, detect and prevent fraudulent activity, and comply with jita77's internal anti-money-laundering obligations.
• Platform operation and improvement: To operate, maintain, and improve the jita77 Platform including technical troubleshooting, load balancing, game performance monitoring, and feature development.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling, apply self-exclusion restrictions, enforce deposit limits, and fulfil jita77's duty of care to players.
• Marketing (where consent is given): To send you promotional emails, SMS messages, or on-platform notifications about bonuses, new games, and seasonal promotions relevant to Bangladesh players — but only where you have opted in to receive such communications.
• Legal and regulatory compliance: To maintain records required for audit and compliance purposes and to respond to lawful requests from law enforcement or regulatory authorities.

jita77 processes personal data on the following legal bases:

• Contract performance: Processing that is necessary to provide you with the services described in the jita77 Terms & Conditions — including account management, payment processing, and game operation.
• Legitimate interests: Processing carried out to protect the security of the Platform, prevent fraud, and maintain the integrity of our games and sports betting markets, where those interests are not overridden by your individual rights.
• Legal obligation: Processing required to comply with jita77's KYC, anti-money-laundering, and record-keeping obligations.
• Consent: Processing for marketing communications, where you have given explicit opt-in consent at registration or subsequently through your account settings. You may withdraw this consent at any time.

jita77 does not sell personal data. We share personal data only in the following circumstances and only with the categories of recipients described below:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and BRAC Bank receive the minimum data necessary to process deposit and withdrawal transactions (name, account number, transaction amount, reference number).
• Game technology providers: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios operate game servers that process player session identifiers to deliver game content and return results. No full identity data is shared with game providers.
• KYC and identity verification services: Third-party verification providers receive copies of identity documents submitted during the KYC process, processed under strict data processing agreements.
• IT infrastructure providers: Cloud hosting, content delivery network, and cybersecurity service providers who host or protect the jita77 Platform infrastructure may have limited, purpose-restricted access to technical data.
• Law enforcement and regulatory authorities: Where required by a lawful court order, legal obligation, or regulatory directive, jita77 may disclose personal data to Bangladeshi or international law enforcement authorities. jita77 will notify the affected player where legally permissible to do so.

All third-party service providers with whom jita77 shares personal data are required to enter into data processing agreements that restrict their use of your data to the specific purpose for which it was shared and require them to implement appropriate security measures.

KYC verification is a mandatory requirement before jita77 processes any withdrawal request. The KYC process requires players to submit government-issued identity documents. jita77 treats KYC data as a highly sensitive category of personal information and applies the following specific protections:

• KYC documents are stored in an encrypted document vault, accessible only by jita77's compliance team members who have a specific operational need to review them.
• Access to KYC documents is logged and audited. Any access by a compliance team member is recorded with a timestamp and justification.
• KYC documents submitted by a player are never shared with other players, commercial partners, or marketing teams under any circumstances.
• Rejected KYC documents (those failing the verification check) are deleted within 30 days of the rejection decision.
• Verified KYC records are retained for a minimum of 5 years following the closure of the associated account, in accordance with jita77's record-keeping obligations. After this period, they are securely destroyed.

Players who have questions about the status of their KYC verification, or who wish to update a previously submitted document, should contact [email protected] with the subject line "KYC Query — [Username]".

jita77 uses cookies and similar tracking technologies (web beacons, pixel tags, session tokens) on the Platform. Cookies are small text files placed on your device when you visit the Platform. They serve the following purposes:

• Strictly necessary cookies: Required for the Platform to function — including session authentication, shopping cart state (active bet slip), and security tokens. These cannot be disabled without breaking core Platform functionality.
• Performance cookies: Collect aggregated, anonymised data about how visitors use the Platform (page load times, error rates, navigation paths) to help jita77 improve the user experience. No personally identifiable information is collected by performance cookies.
• Functional cookies: Remember your preferences such as language settings, preferred deposit method, and last active game category so that the Platform feels personalised on subsequent visits.
• Analytics cookies: Used by jita77's internal analytics system to measure player engagement, session duration, and feature adoption. Analytics data is processed in aggregated form only.

jita77 does not use third-party advertising cookies or retargeting pixels that would allow external ad networks to track your behaviour across other websites. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform.

jita77 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal or compliance obligations. The following retention schedule applies:

Upon expiry of the applicable retention period, personal data is either securely deleted from jita77's systems or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

jita77 implements a layered security architecture to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:

• Transport Layer Security (TLS 1.3): All data transmitted between players and the jita77 Platform is encrypted in transit.
• AES-256 encryption at rest: Sensitive fields in the jita77 database — including passwords (hashed and salted), payment account identifiers, and KYC document files — are encrypted at rest.
• Access control: Internal access to personal data is restricted on a strict need-to-know basis. Team member access is role-based, logged, and reviewed quarterly.
• Two-factor authentication: Players are strongly encouraged to enable two-factor authentication (2FA) on their jita77 accounts for an additional layer of login security.
• Penetration testing: jita77's Platform undergoes regular third-party security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.
• Incident response: jita77 maintains a documented data breach response procedure. In the event of a security incident that affects player data, jita77 will notify affected players and take immediate containment action. Affected players will be informed within 72 hours of jita77 becoming aware of a breach that is likely to affect their rights.

While jita77 applies robust technical and organisational measures, no system connected to the internet can be guaranteed 100% secure. Players are encouraged to use strong, unique passwords, enable 2FA, and report any suspected unauthorised account activity to [email protected] without delay.

As a user of the jita77 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request — [Your Username]".

• Right of access: You may request a copy of the personal data jita77 holds about you. jita77 will provide this within 30 days of receiving a verified request.
• Right to rectification: If any personal data jita77 holds about you is inaccurate or incomplete, you may request that it be corrected. Identity data corrections may require submission of updated KYC documents.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to jita77's legal retention obligations — for example, transaction records required for anti-money-laundering compliance cannot be deleted before the mandatory retention period has elapsed.
• Right to restriction of processing: You may request that jita77 restrict processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved.
• Right to data portability: You may request a copy of personal data you have provided to jita77 in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing of your personal data where jita77 relies on legitimate interests as its legal basis. jita77 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting prior lawful processing.

jita77 will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, and jita77 will inform you of the extension and the reason within the initial 30-day window.

jita77 sends marketing communications — including bonus offers, seasonal promotions (such as Eid or Pohela Boishakh specials), new game announcements, and cricket betting highlights — only to players who have explicitly opted in to receive such communications at registration or subsequently through their account settings.

Marketing messages are delivered via email and/or SMS to the contact details registered on your account. Each marketing email includes a clear one-click unsubscribe link. SMS marketing messages include a STOP instruction. You may also update your marketing preferences at any time by:

• Logging into your jita77 account and navigating to Account Settings → Communication Preferences.
• Sending an opt-out request to [email protected] with the subject line "Marketing Opt-Out — [Your Username]".

Opting out of marketing communications does not affect transactional communications — jita77 will continue to send you messages that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts.

The jita77 Platform is strictly for adults aged 18 and above. jita77 does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory part of the KYC process and all players must confirm at registration that they are 18 or over.

If jita77 discovers or is notified that a player is under the age of 18, all associated personal data will be deleted, the account will be immediately closed, and any deposits and winnings will be handled in accordance with Section 2 (Eligibility) of the jita77 Terms & Conditions. Parents and guardians who believe a minor may have registered an account on jita77 should contact [email protected] immediately.

jita77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. The "Last updated" date at the top of this page will be revised whenever a change is made.

Where changes are material — affecting your rights, the categories of data we collect, or the purposes for which we process data — jita77 will notify registered players by email or via an on-platform notification at least 7 days before the revised Policy takes effect. For non-material changes (such as clarifications of existing language or minor structural edits), the updated Policy will take effect on the date it is published on this page.

Continued use of the jita77 Platform after the effective date of a revised Policy constitutes acceptance of the changes. If you do not agree with any revision, you should cease using the Platform and may request account closure in accordance with Section 10 (Account Suspension and Closure) of the jita77 Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or to jita77's handling of your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, including all public holidays in Bangladesh.

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "Data Rights Request — [Your Username]"
• Subject line for KYC queries: "KYC Query — [Your Username]"
• Subject line for privacy complaints: "Privacy Complaint — [Your Username]"
• Response time: jita77 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 5 business days for standard requests, or within 30 days for formal data rights requests.

For full details of your rights under the jita77 Terms & Conditions, please visit our Terms & Conditions page. For information about responsible gaming tools and self-exclusion options, please visit our Responsible Gaming page.